UnifiedSync Case Studies — Custom Software & Web Development Projects

Flagship Enterprise Project
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Fiedlo - Enterprise Multi-Tenant SaaS Platform

Practice-Management SaaS · Multi-Tenant White-Label Platform

A complete business management platform for appointment-based service businesses — online booking, payments, client records and automation — on a white-label, multi-tenant SaaS foundation that launches a branded, ready-to-run business in weeks, not months.

Fiedlo Platform
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Today — Command View
Scheduling & Calendar
Public Booking Page
Client Profile & History
Session Notes
AI Follow-up Plan
Payments & Invoicing
Insurance-Ready Receipt
Recall & Rebook Autopilot
Multi-Tenant Admin

Today — Command View

1 / 10
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Platform Capabilities

Real-time
Live sync
Scalable
Auto-scale
REST API
Full API
Secure
Enterprise
99.9%
Uptime
Scale
24/7
Monitor

Scheduling & Online Booking

  • Drag-to-book day / week / month calendar
  • Branded public booking pages (no login)
  • Automated waitlist & smart gap-fill
  • Self-serve reschedule / cancel links

Payments & Insurance

  • Stripe Connect per-tenant payouts
  • Card-on-file & no-show protection
  • Province-aware tax (GST / PST / HST)
  • Insurance-ready itemized receipts

Client Records & Notes

  • Structured session notes (24h lock + addenda)
  • AI-drafted follow-up / action plans
  • Progress tracking & re-assessment loop
  • Record-level access control (RBAC)

AI Autopilot

  • Recall & rebook autopilot
  • Win-back for churned clients
  • No-show prediction & nudges
  • Bring-your-own LLM (Claude / OpenAI / Bedrock)

Multi-Tenant White-Label Platform

  • PostgreSQL row-level tenant isolation
  • White-label branding (logo, colors, domain)
  • Per-tenant feature flags & usage quotas
  • Super-admin impersonation with audit

Enterprise Security & Auth

  • JWT + Multi-Factor Authentication (TOTP)
  • Security Guardian CI (secrets, PII, SAST)
  • Immutable audit trail & soft deletes
  • PIPEDA / GDPR-aligned privacy

Actively Expanding the Platform

Shipping new modules: scheduling, Stripe payments, AI-assisted notes and recall automation — with direct insurance billing next.

Next.jsReactTypeScriptPostgreSQLStripeClaude AI
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Challenge

No online presence to showcase 500+ bridal transformations, losing potential clients to competitors with better digital visibility and no streamlined way to handle booking inquiries.

Solution

Custom luxury website with elegant design, WhatsApp integration, portfolio gallery, and booking system for seamless client communication.

Expected Results & Impact

Significant increase in booking inquiries
Instant WhatsApp booking integration
Mobile-first responsive design
SEO-optimized for local searches
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Zafira Restaurant & Food Delivery - Website Screenshot
Preview Site
Next.jsReactTypeScriptTailwind CSSStripeGoogle Maps API
Food & Hospitality

Zafira Restaurant & Food Delivery

Challenge

Premium restaurant struggling to compete in digital-first market, losing orders to third-party apps with high commission fees, and no unified platform for reservations and online orders.

Solution

Elegant restaurant website with integrated online ordering, table reservations, delivery platform connections, and customer review showcase.

Expected Results & Impact

Direct online ordering
Integrated table reservation system
Premium dark theme UI design
Multi-platform delivery integration
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Contact Details

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